Privacy Policy

Effective Date: 8/01/2025

At Battle Hardened, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, schedule a service, or communicate with us.

We proudly serve Charlotte, Concord, Harrisburg, Kannapolis, Locust, Monroe, Matthews, Mint Hill, Albemarle, Huntersville, Salisbury, China Grove, Oakboro, and surrounding areas in Cabarrus, Stanly, Rowan, Union, and Mecklenburg Counties, North Carolina.

1. Information We Collect

We collect only the information necessary to provide you with professional junk removal, valet trash, and waste management services. This includes:

  • Personal Information: Name, address, phone number, and email address.

  • Service Details: Property location, service requests, and preferred scheduling times.

  • Payment Information: Securely processed via trusted payment processors (we do not store your full payment details).

  • Website Usage Data: Information such as IP address, browser type, device type, and pages visited (collected via cookies and analytics tools).

2. How We Use Your Information

Your information is used to:

  • Schedule and provide junk removal and waste management services.

  • Send service confirmations, updates, and reminders.

  • Respond to inquiries and customer support requests.

  • Improve our website performance and service quality.

  • Comply with legal obligations and prevent fraud.

3. Cookies & Tracking

Our website uses cookies to:

  • Improve your browsing experience.

  • Track site traffic and usage patterns.

  • Personalize content and promotions.

You can manage or disable cookies through your browser settings. However, some website features may not function properly without them.

4. Sharing Your Information

We do not sell or rent your personal information. We may share limited information only when necessary:

  • With service partners or vendors who help us provide our services.

  • To comply with legal requirements or protect our rights and safety.

  • During business transfers (such as a merger or sale).

5. Data Security

We use secure technology and industry best practices to protect your information from unauthorized access, loss, misuse, or alteration.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing communications.

  • Restrict or object to certain processing activities.

To exercise these rights, contact us using the details below.

7. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new Effective Date.

8. Contact Us

If you have questions about our Privacy Policy or data practices, contact us at:

📧 battlehardenedwaste@gmail.com
📞 (704) 207-4225
📍 Serving Cabarrus, Stanly, Rowan, Union, and Mecklenburg Counties, NC